Why Buy Inada
- Why Buy an Inada Chair
- Awards, Accolades and Acclaim for Inada Products
- Manufacturing Standards, Electrical Standards and Certifications
- Our Warranty Support Network
Why Buy an Inada Chair
Inada massage chairs stand out when compared to all other major robotic massage chair brands in the market. Because of this, we encourage you to learn as much as you can about robotic massage chairs.
Educated consumers and experts in the premium massage chair industry recognize the superiority of Inada massage chairs over all other available brands. This is not to say that there aren’t other good massage chair brands available to U.S. consumers. Examples of other reliable massage chair brands include the following:
Inada Massage Chairs
Family Inada Massage Chairs (same company as above)
Panasonic Massage Chairs
Sanyo Massage Chairs
Fuji Massage Chairs
Fujiiryoki Massage Chairs
Human Touch Massage Chairs
Panasonic Massage Chair
iJoy Massage Chairs from Human Touch
Omega Massage Chairs
Elite Massage Chairs
Osim Massage Chairs
The premium massage chair market is dominated by Japanese owned and operated manufacturers. This is not surprising as Japan is the single most competitive massage chair market in the world. Amazingly, over 22% of Japanese households own a robotic massage chair!
Over the years, fierce competition in Japan has pushed the sophistication and reliability of Japanese massage chair brands to where they are today and well beyond what non-Japanese makers are able to produce. In general, any consumer seriously interested in quality should focus their attention on Japanese massage chair brands.
Other companies are all relative newcomers to the world of robotic massage chairs and usually trail the Japanese leaders by many years in innovation. Often, these companies also deliver far less in reliability and overall massage performance. There are some other popular brands in the US which offer value-priced chairs. And there are countless non-branded massage chairs that you can find at tradeshows and in stores which should be shunned as the consumer is at great risk of purchasing highly unreliable product. In general, any consumer seriously interested in quality should focus their attention on Japanese brands.
The worldwide leader in the luxury massage chair market is Inada. The company has held this dominant position for many years, and it was cemented in 2000 with the introduction of the Inada Chair i-series. This model line was a huge success in Japan, and has became the best selling massage chair of all time, in the entire industry. It continues to sell extremely well in Japan, the United States, and the rest of the world.
As you shop around, you will note that established massage chair dealers who are interested in quality focus their selection on the Japanese brands. Usually this is the result of failed experiments with lesser quality brand. To date, those who know the massage chair business tend to agree that these non-Japanese companies simply don’t measure up to the Japanese manufacturing standards or massage quality.
There are other popular brands in the U.S. Most offer value-priced chairs. There are countless non-branded massage chairs that you can find at tradeshows and in stores which should be shunned as the consumer is at great risk of purchasing a highly unreliable product.
Awards, Accolades and Acclaim for Inada Products
Inada builds the most critically acclaimed massage chairs in the industry. In addition to their acceptance in Japan as medical devices, Inada massage chair products have won countless accolades here in the United States. You can read more about Inada massage chairs here: Press Releases
2010 CES (Consumer Electronics Show) Design & Engineering Showcase Award – One of Two in 2010
Awarded for the Inada Doctor’s Choice 3A Massage Chair (FML-3000A)
In 2010, Inada’s won its 4th and 5th CES awards, bolstering a track record of designing the most technologically advanced massage chair unmatched by any other massage chair company.
2010 CES (Consumer Electronics Show) Design & Engineering Showcase Award – Two of Two in 2010
Awarded for Inada CUBE (FML-3000A)
In 2010, Inada’s won its 4th and 5th CES awards, bolstering a track record unmatched by any other massage chair company.
2009-2010 Featured on NBC’s “30 Rock”
Inada Sogno DreamWave (HCP-10001A)
What would Tracy Jordan do without his red massage chair…which just happens to be the highest quality massage chair in the world! The Inada Sogno DreamWave (in a groovy red color) will be on the show for the entire 2009-10 season.
2009 CES (Consumer Electronics Show) Design & Engineering Showcase Award
Awarded for Inada Sogno DreamWave Massage Chair (HCP-10001A)
About the Award: This is Inada’s 3rd award in 5 years. No other company even approaches this level of innovative design. Commencing in 1976, the Consumer Electronics Association (CEA) began judging newly developed products. A preeminent panel of industrial designers, engineers, and members of the trade press review then acknowledge selected emerging and breakthrough technologies and products in the consumer electronics field. Finalists are rewarded with the prestigious honor known as the CES Innovations Design and Engineering Award. More than 30 years later, manufacturers still strive to grab this honor.
2009 American Society of Furniture Designers (ASFD) Pinnacle Award Finalist
Awarded for Inada Sogno DreamWave Massage Chair (HCP-10001A) Pinnacle 2009 Award
About the Award: The Pinnacle Design Achievement awards were created in April 1995 by the Board of Directors of the ASFD to promote better design quality and encourage the recognition of furniture designers within the retail home furnishings industry. Each year, the ASFD assembles an eminent panel of furniture industry luminaries to judge and then bestow the Pinnacle Award honor to a few, select designs. This Pinnacle Award has become a recognized industry mark of superior design, known industry-wide as the “Emmy Award of Furniture.”
2009 Relax The Back Holiday Catalog Cover – Nov. 14 – Dec. 31 Edition
Exclusively featuring Inada Sogno DreamWave Massage Chair (HCP-10001A)
Relax The Back is for people seeking relief and prevention of back and neck pain. The company offers posture and back support products and self-care solutions. They are the most innovative, medically-driven, and largest back care retailer in the world. With over 100 stores nationwide, Relax The Back is the de-facto preeminent resource for practical solutions to nagging back pain.
2005 CES Design & Engineering Showcase Award
Awarded for Inada W.1 (HCP-W1A)
2004 CES Design & Engineering Showcase Award
Awarded for Inada D.1 (HCP-D1A)
Manufacturing Standards, Electrical Standards and Certifications
Our factories in Japan measure up to the highest manufacturing standards in the world. All Inada facilities fully meet certification requirements of ISO 13485:2003. ISO 13485:2003 specifies requirements for a quality management system where an organization needs to demonstrate its ability to provide medical devices and related services that consistently meet customer requirements and regulatory requirements applicable to medical devices and related services.
All our massage chair products are registered with the FDA as Class I medical devices. Here are details regarding our registration:
| Name: | FAMILY MEDICAL CHAIR (JAPAN); INADA CHAIR (USA) |
| Classification Name: | MASSAGER, THERAPEUTIC, ELECTRIC |
| Medical Specialty: | Physical Medicine |
| Establishment Name: | FAMILY CO., LTD. NAWA FACTORY |
| Establishment #: | 3004756871 |
| Owner/Operator: | FAMILY CO., LTD. |
| Owner/Operator #: | 9046720 |
Inada massage chairs are also TUV certified. This is a demanding German electrical standard that (as far as we know) no other massage chair brand has obtained. It is a mark of engineering and safety excellence. Because TUV is acknowledged by many governments as “the” standard in electrical safety, presence of the TUV mark on our product automatically guarantees compliance with all US electrical safety standards including the UL standard.
Our Warranty Support Network
It’s unlikely you will experience any technical problems with your chair, but should this happen you can count on our extensive network of nationwide service centers – over 2,500 in number – and our technical help line to help resolve your problem. As the standard bearer of the industry, we take great pride in the way we manage your interaction with our brand well after you have purchased your Inada product from one of our dealers.
We have designed our network to provide our customers with support near and around every major US city, in and around every mid-size US city, in Hawaii and Alaska, and even Puerto Rico and the Virgin Islands! Only those who live in truly remote areas should be concerned about our ability to service your chair under warranty or after your warranty has expired.
Our chief technician can be reached at 888.769.0555, ext. 106. If you have any issues at all, we invite you to give us a call.
Click here to see the warranty.
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